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The tools of internal communication are diverse. The adoption of a particular tool depends on the intended objective and the target audience. We will...

The purpose of this article is to present a literature review on the definition of business performance. The concept of business performance is commonly used...

Discover now the 10 secrets to making a successful sale and easily convincing your potential buyers. Secret #1: Keep your mouth shut and your ears...

As authors, as long as we delve into our memories, we recall studies emphasizing that today's consumers are decidedly not the same as those...

The concept of power is related to leadership because it is part of the influence process. Power is the capacity or potential to influence....

Over the holidays, a friend (I’ll call her Mary) who works in retail took me aside to vent about one of her colleagues. This...

Here are the Top 10 Leadership Tips for First-time Managers : Accept that you still have much to learn. You will have worked hardfor your promotion...

If charisma is an innate quality, it is however essential to know how to highlight it in a relevant way in order to be...

The strategic methodology unfolds as a protracted and intricate procedure, culminating in precise and targeted objectives that reverberate throughout the entire organization and its...

Leadership is a notion resulting from the interaction between a leader and followers, andnot a position or title within the organization (Hughes, Ginnett, & Curphy, 2009).  By...